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slevin walsh
07-26-2010, 06:44 AM
my daily reports on my hands does not work for the tournaments or the cash. any ideas on how to fix this

netsrak
07-26-2010, 07:44 AM
Which HM version?
Are you getting an error or what happens?

Please post a screenshot.

slevin walsh
07-26-2010, 08:15 AM
no errors are coming up, it has "na" under each of the stats, the dates are fine as if i go to the last 1000 hands the dates and times are correct

_Loki_
07-26-2010, 08:40 AM
###
Open HM
What version HM is listed in the title bar ?
If it isn't '1.11.03' please update & reboot
double check it now says '1.11.03'
test

Screenshot ?

###

slevin walsh
07-26-2010, 08:56 AM
everything is up to date, i tried that earlier today

_Loki_
07-26-2010, 01:10 PM
### 1 ###
OK so you updated today...

but updates do not always 'take'
I am asking you a specific question... when you open HM does it say 1.11.03 in the title bar ?

### 2 ###
Post a screenshot please


Which HM version?
Are you getting an error or what happens?

Please post a screenshot.


###
Open HM
What version HM is listed in the title bar ?
If it isn't '1.11.03' please update & reboot
double check it now says '1.11.03'
test

Screenshot ?

###

###

slevin walsh
07-26-2010, 01:55 PM
yes it did update to 1.11.03.
im not sure how to post a screen shot :confused:

_Loki_
07-26-2010, 03:46 PM
###
To post a screen shot so it can be seen directly IN your post

Upload the image to photobucket or similar
Click the 'reply' button
Above the box you type into are two lines of tools
Click 'Insert Image' (bottom row 4th from right)
A dialog pops up
put in the url "http://............." of the image (each image uploaded will have a url description on photobucket or wherever you uploaded to)
Click 'OK'

###
Or you can attach it straight from your computer using the 'manage attachments' button below the reply window to browse to where on your PC you saved the image

###
Or did you mean you don't know how to make the screen shot ? :
>> Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

###

slevin walsh
08-03-2010, 10:48 AM
here is the screenshot

netsrak
08-03-2010, 12:24 PM
Did you play hands today?
You have filtered for today.
With 1.11.03 we use the Pokerstars servertime for the handhistories. Can this be a problem?

slevin walsh
08-03-2010, 12:31 PM
yes i have played hands today, if i change the "today" setting to the last 1000 hands the correct date comes up but the time is out by a couple of hours, ive had this problem for a couple of months now so it has been the same before the last couple of updates to holdem manager

Patvs
08-03-2010, 06:15 PM
update to http://www.holdemmanager.com/downloads/HmUpdate_1.11.04_Internal.exe

check your computer time--> compare it with the PokerStars client time-->
setup a "adjust import time" if there is a time difference.