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GainOver
10-20-2008, 08:14 AM
Hello.

I'm a french customer and i got a problem.
I'm a student and I study in Brest during the week, but on weekends I comeback in Concarneau at my parents' s home.
What is important is that I use 2 different connections, one in Brest and one in Concarneau, to play poker and go on the web...etc..., but I always use the same machine, a mobile PC.
HM works when I'm connected in Concarneau, but it doesn't with my second connection in Brest, where when I try to launch it, a message asks me to reactivate online because "the hardware profile on my machine has changed significantly since I first installed the software".
When I try to activate it failed and the details message is "No more activations allowed. You must first de_activate the software from the original machine before attemting to activate again".
So I think it's a problem relative to the 2 different connections I use.
What Can I do? Can you help me?

fabio
10-20-2008, 09:06 AM
We changed the registration process in our latest beta, please try it out and see it that helps: http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

GainOver
10-20-2008, 12:02 PM
Updating didn'tchange anything. What can I do?

Rvg72
10-20-2008, 03:09 PM
Please send me your reg.log file from the logs folder after a failure to support@holdemmanager.net