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Ter1
10-13-2012, 04:12 PM
during my poker sessions this window appears:

http://i47.tinypic.com/8vpxnd.jpg


I dont know how to fix it and why it appears... anyway seems like HEM works fine even if this error message appears.

Patvs
10-13-2012, 11:25 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Oct2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhu d.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Ter1
10-15-2012, 05:12 AM
I did everything you told me to do but still not fixed. Anyway yesterday I was playing mtt multiroom and it didnt happened on other rooms just on ongame.... I suppose is some kind of error that only appears when a table closes and for some reason the HEM HUD cant find that window anymore.... is that possible?

Sarek
10-15-2012, 02:51 PM
Is Ongame table modded?

Ter1
10-15-2012, 05:57 PM
yes, modded with ongmachine.... is there some known bug about it?

netsrak
10-16-2012, 05:00 AM
Can you try with the default layout?