PDA

View Full Version : Ongame: Hyper turbo 5 max SNG not recognized?



dare_v
10-12-2012, 09:18 AM
As title says Ongame Hyper turbo 5 max SNG are not recognized. They do get imported but the buyin, rake and results are wrong. Actually there is a value of "0" as a result for winning ;)

Can you update hem1 to make it work?

Patvs
10-12-2012, 09:29 PM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Oct2012.exe


If that doesn't resolve it, email us a handhistory for such a Hyper Turbo 5max SNG.

dare_v
10-13-2012, 07:10 AM
Thanks for fast update, will test it real soon.

Should my already imported SNGs work, or is this update only good for newely imported SNGs?

fozzy71
10-13-2012, 09:46 PM
You will need to import them to a new database (or purge and reimport) but I am not 100% positive that the update that was posted will fix your problems.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

If you continue to have problems, please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

dare_v
10-16-2012, 09:40 AM
Sorry, still not working. I've sent you a sample HH file.

Also in this internal release there is something messed up with 30 men SNGs on ongame, which works fine in 1.12.10b. The problem is that internal also counts as ITM when mtt is down to ~ 12 players, 6 per table and player gets dropped out. Then Internal stores that as a ITM and 6th place. in 1.12.10b this was not the case and that version worked fine.

Sarek
10-16-2012, 12:37 PM
09 oct build has some bugs (as discovered)
so use this
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

dare_v
10-16-2012, 01:05 PM
Sorry, this release is also not working on either the super turbo's nor the 30 men SNGs. Actually same problem as october build.

fozzy71
10-16-2012, 02:04 PM
Unfortunately the last email I see from you under this email address is from August regarding Bodog. Did you send them from a different email address? Please PM me your email address they were sent from so I can do some testing on the hands.

dare_v
10-16-2012, 02:15 PM
Oh sorry, forgot to check what my forum's email is.

I've resent using correct email.

fozzy71
10-16-2012, 05:05 PM
Oh sorry, forgot to check what my forum's email is.

I've resent using correct email.

I have found the email and moved it to my inbox for testing but I probably won't have time to test it until later tomorrow.

dare_v
10-16-2012, 05:07 PM
No sweat.

Just let me know if you need anything else or is everything in han history? Like buyin, rake, ITM structure, payout structure?

Patvs
10-16-2012, 05:48 PM
Most likely some info (buyin, rake, finish position, winnings) is missing from the handhistory.
Full Tilt, PartyPoker, PokerStars write all this info either to the handhistory or to a separate summary file.
Ongame (and many other poker sites) are notorious for not writing all the info to a file.
When this happens, HoldemManager is unable to properly detect all info and you'll have to manually edit this info.

dare_v
10-17-2012, 05:57 PM
I've sent you details via email, but gonna paste it here also:

1$ total buyin, 0.09 rake, top2 pays, 1st place: 3.19, 2nd place: 1.36
3$ total buyin, 0.24 rake, top2 pays, 1st place: 9.66, 2nd place: 4.14
6.5$ total buyin, 0.45 rake, top2 pays, 1st place: 21.18, 2nd place: 9.07
14$ total buyin, 0.90 rake, top2 pays, 1st place: 45.85, 2nd place: 19.65

total buyin means rake is included

Do you know if turbo speed 5 max for ongame works fine? if not, i can provide info for those to.

fozzy71
10-18-2012, 01:27 PM
I really do not know off the top of my head as I don't/can't play at ongame. The best thing to do is send us the hands for testing along with as much info about the games as you can and our testers will test them in detail.

Sarek
10-18-2012, 06:15 PM
Thank you for providing info.
I created full list and added it to these two tickets
HM-5843 (for HM2)
HMONE-91 (for hm1)

Full list of these Ongame Ultra Turbo SNGs
10max
1$ total buyin, 0.09 rake, top3 pays, 1st place: 4.55, 2nd place: 2.73, 3rd place: 1.82
3$ total buyin, 0.24 rake, top3 pays, 1st place: 13.80, 2nd place: 8.28, 3rd place: 5.52
6.5$ total buyin, 0.50 rake, top3 pays, 1st place: 30.00, 2nd place: 18.00, 3rd place: 12.00

5max
1$ total buyin, 0.09 rake, top2 pays, 1st place: 3.19, 2nd place: 1.36
3$ total buyin, 0.24 rake, top2 pays, 1st place: 9.66, 2nd place: 4.14
6.5$ total buyin, 0.45 rake, top2 pays, 1st place: 21.18, 2nd place: 9.07
14$ total buyin, 0.90 rake, top2 pays, 1st place: 45.85, 2nd place: 19.65

2max (heads-up)
1$ total buyin, 0.07 rake, top1 pays, 1st place: 1.86
3$ total buyin, 0.21 rake, top1 pays, 1st place: 5.58
6.50$ total buyin, 0.45 rake, top1 pays, 1st place: 12.10
14$ total buyin, 0.90 rake, top1 pays, 1st place: 26.20
28$ total buyin, 1.70 rake, top1 pays, 1st place: 52.60
56$ total buyin, 3.35 rake, top1 pays, 1st place: 105.30
100$ total buyin, 5.50 rake, top1 pays, 1st place: 189.00

jekus
04-10-2013, 05:57 AM
i've updated my hem 1 with latest release, but still hypers hu are tracked as 0 for me. what shoud i do?

fozzy71
04-10-2013, 11:09 AM
i've updated my hem 1 with latest release, but still hypers hu are tracked as 0 for me. what shoud i do?

Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).