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stennn
10-11-2012, 05:00 AM
If i start auto import hud crashes when ipoker client is open. Whats the problem????

Patvs
10-11-2012, 08:14 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta -
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select propert ies... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.


Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

stennn
10-11-2012, 08:28 AM
windows 7 and standard firewalls and stuff. it seems to bet the same problem.

http://forums.holdemmanager.com/manager-general/249811-hem-hud-crashes-when-opening-ipoker-software-2.html

stennn
10-11-2012, 12:17 PM
done all that, not working

Patvs
10-11-2012, 08:01 PM
When there is a crash, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: c:\documents and settings\{username}\appdata\HoldemManager