Какая то ошибка

[orlovgraf]

Ни с того ни с сего случилась какая то хрень. Когда открываешь ХМ2 всё ок, но когда я пытаюсь перейти на вкладку reports через 2 секунды вылетает HM error report и все нахрен закрывается. Пробовал установить последний апдейт и переустановить, не помогло. Что за хрень?

[udbrky]

Please make sure you send in crash reports with your email address filled in so that we can get back to you with fixes.

1)Please open control panel.

2) Open Region-Language

3) Change your region to English (United States)

4) Change your location to United States

After these next steps, you can set it back to your standard setting.

1) Make sure that you add the download file to the exceptions in your antivirus and firewall and right-click, run as administrator.

2) Please delete everything except for the database, notecaddydefinitions, backups and config folders, caddylayout, CaddySettings, ColorDefinitions and layout, NoteCaddyTags and noteDefinitionsLayout files in: *
7: C:\Users\username\AppData\Roaming\HoldemManager\
and the entire C:\Users\username\AppData\Local\Hold'em Manager

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
and


3) uninstall

4) Please update to this version. It will update your database to correct any player names with characters that may cause HUD issues and some stats that were corrected. This may take a while with a large DB, so we recommend doing so when you can leave your computer for a while, like overnight.

http://www.holdemmanager.com/Downloads/7318_HoldemManager2Setup.exe


5) Please add:
- holdemmanager.exe
- hudfuncapps.exe, postgres.exe, pg_ctl.exe (in postgres\bin)
- hmupdate.exe (available only during an update)

to the list of exceptions in your firewall and antivirus.

6) Please make sure that you are running as an administrator.

You may need to uninstall your AV, install HM2, and reinstall your AV.



If you continue to have problems, please reproduce the problem and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F


* You will need to show hidden files. See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See this screenshot for location in 7 and the files you want to save:

http://www.udbrky.com/hmsupport/modload.PNG

See this screenshot for location in XP and the files you want to save:

http://www.udbrky.com/hmsupport/modload_xp.gif

[Sarek]

Переустанавливать надо бы по инструкции от коллеги. Причем если NoteCaddy НЕ используется - все упомянутые файлы и папки от нее тоже можно удалять.
И попробуй ставить ХМ именно под американскими региональными установками. Потом можно вернуться на русские.