View Full Version : Tournament summaries not showing

07-22-2010, 04:57 PM
Ok, I've been having problems with HEM for nearly 2 weeks now. It started when I backed up my database and imported everything to a new hard drive but some of the summaries didn't import so I emailed support@holdemmanager.com and sent the file I'm having problems importing and they said leave it with them but now none of the summaries from my new games are importing either.
I play on PokerStars and I'm using 1.11.03.
Any idea what the problem could be?

07-23-2010, 03:36 AM
At the moment we are working on some fixes for different Stars summary problems. They changed a lot during the last weeks.

To help us fixing it you can send us the new files you have problems with and we will try to fix it.