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View Full Version : DL'd update and STILL can't import



italstal4589
07-22-2010, 03:58 AM
I have been having trouble importing hands all day today. HEM shows the hands being imported 1 at a time like usual, but nothing shows up in my database. It sounds like several people were having this problem today. I downloaded the new update but I still have the same problem. I uninstalled HEM and then reinstalled it - still have the same problem.

One thing worth noting is that even though I downloaded and installed the newest update, my HEM still says 1.10.01 at the top. This could be the problem. Not sure if it matters but I guess I should also note that I have Holdem + Omaha Professional.

netsrak
07-22-2010, 05:05 AM
Please reboot your computer and install the update again. Please make sure to choose your original installation folder during the update.

The title bar should display version 1.11.03