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View Full Version : Missing Tournaments with FTP After Update



wickss
07-21-2010, 10:16 PM
I downloaded the new update. HEM missed about 20 out of 280 tournaments while auto importing. When I look at the Data View, the summary box isn't checked.

netsrak
07-22-2010, 04:31 AM
Can you please try to import the handhistory files again?
Copy them from the archive folder to a different folder and import them via import file or import from folder.

If that doesn't help please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.