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View Full Version : Merge Bounty MTTs - not counting bounty & latereg



soloist_huaxin
10-04-2012, 09:12 PM
So I'm using HM1 with the Sept patch for Merge SNG, and things seem to work fine until I noticed this:

I finished 15/164 in a 1+1+0.2 bounty MTT on merge and HM didn't pick up the winning(it shows I'm finished but no winning$). I also picked up a bunch of bounties as well and they didn't show up. I'm wondering if this is because I late-reg'd this tourney?

udbrky
10-05-2012, 03:39 AM
Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

If it's still off, Please zip and email the original hand history and tournament summaries (for Stars and Pacific) files from c:/hmarchive and/or c:\hm2archive

to hmsupport@holdemmanager.com

udbrky
10-05-2012, 03:40 AM
Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

If it's still off, Please zip and email the original hand history and tournament summaries (for Stars and Pacific) files from c:/hmarchive and/or c:\hm2archive to support@holdemmanager.com with a link to this thread.