PartyPoker HUD problem

[zzz]

Party changed the way how the tables are named. Right now, they contain special characters like "östraby", "Ödåkra", "Åmål", etc. I'm having a problem with HUD at some of these tables (not at all). Hands are imported correctly to HEM, but HUD just doesn't show up. Table finder doesn't help as well.

Special characters are removed from table names in HEM HandHistories, so maybe that's the problem?

[udbrky]

Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe

[ClutchCity]

nvrmd

[zzz]

Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe
Thanks a lot. Problem solved. :)

[jumpinbean]

Update fixed issue until today when I sat at a table party named "One?ti"

Can you guys please add the "?" to your special characters?

[Patvs]

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Oct2012.exe

[jumpinbean]

Tried to post a new thread about but it doesn't appear to be showing up...

http://hm2faq.holdemmanager.com/questions/1961/How+is+Party+Poker+Live+Tracking+Configured+With+F PHG%3F

Read the faq and am trying to get the hud to popup before my first hand is completed. No luck. I'm running 7318 fwiw.

[Patvs]

I replied in http://forums.holdemmanager.com/general-support/343941-party-freephg-prefetch-hud.html

[jumpinbean]

Using 7665 and getting no HUD on a table with a "?" in the name.

[udbrky]

Please add this line:

<Key Name="HUDEnableDebugger" Value="True" />

To the general section in the holdemmanager.config file (open it using notepad, or notepad++) in

7: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG


Please duplicate this, send a screenshot of the screen when you open active session - click Debug

Please send a log file as well:

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

to support@holdemmanager.com with a link to this thread.

[udbrky]

Please add this line:

<Key Name="HUDEnableDebugger" Value="True" />

To the general section in the holdemmanager.config file (open it using notepad, or notepad++) in

7: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG


Please duplicate this, send a screenshot of the screen when you open active session - click Debug

Please send a log file as well:

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

to support@holdemmanager.com with a link to this thread.

[Lessu]

I updated to the version posted in this thread however it did not fix the hud or hem importing hands when there is a screenname with a letter underscored playing

example here99951

here "jp7576" has his p underscored. when this player joined the table the hud stops working and hem won't import the hands

example hand history from the table. his name appears "j&p7576" in party's lobby and hand histories


#Game No : 12611910723
***** Hand History for Game 12611910723 *****
$100 USD NL Texas Hold'em - Thursday, January 31, 03:06:11 EST 2013
Table Middlesbrough (Real Money)
Seat 2 is the button
Total number of players : 6/6
Seat 3: ambrozio92 ( $111.90 USD )
Seat 2: d1ngs ( $118.11 USD )
Seat 5: elchegraben ( $109.14 USD )
Seat 6: j&p7576 ( $66.56 USD )
Seat 1: keken4s ( $100 USD )
Seat 4: soulofhell ( $101.50 USD )
ambrozio92 posts small blind [$0.50 USD].
soulofhell posts big blind [$1 USD].
** Dealing down cards **
elchegraben folds
j&p7576 raises [$2 USD]
keken4s folds
d1ngs folds
ambrozio92 calls [$1.50 USD]
soulofhell will be using his time bank for this hand.
soulofhell calls [$1 USD]
** Dealing Flop ** [ Qh, 2h, 4s ]
ambrozio92 checks
soulofhell will be using his time bank for this hand.
soulofhell checks
j&p7576 checks
** Dealing Turn ** [ Th ]
ambrozio92 checks
soulofhell will be using his time bank for this hand.
soulofhell bets [$4 USD]
j&p7576 calls [$4 USD]
ambrozio92 calls [$4 USD]
** Dealing River ** [ 4h ]
ambrozio92 checks
soulofhell will be using his time bank for this hand.
soulofhell checks
j&p7576 bets [$8.55 USD]
ambrozio92 folds
soulofhell folds
j&p7576 does not show cards.
j&p7576 wins $25.65 USD
Game #12611911724 starts.

[Patvs]

I've written this up as a bug issue HMONE-207.


Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_12Jan2013.exe
When I import the hand in this build the hand imports, and the opponent shows up as j&p7576. (I can't relay the hand though)

Why are there no hero hole cards in this handhistory? "** Dealing down cards **"
Do you have a handhistory with holecards?

[emarsi]

Hello,
I have a weird problem. I don't have the folder on my system. Windows search did not find the config file. Im using HM1 v 1.13.01 Internal and Win7 64bit. Thanks!

[netsrak]

Its a hidden folder. Please see the links to tutorials in udbrkys post above.

[emarsi]

I know it's a hidden folder. That's why I was referring to it as "weird". In my roaming folder there simply is no Holdem Manager folder.
I've found a HEM data folder but there's nothing relevant in it.

[Patvs]

udbrkys post was for HM2.


For HM1, the holdemmanager.config file is in the C:/Program Files(x86)/RVG Software/HoldemManager folder.

[danielesp]

When there is a screenname with ¨&¨, hud does not work and hm doesnt import any hand.

Thanks a lot.

[Patvs]

When there is a screenname with ¨&¨, hud does not work and hm doesnt import any hand.

Thanks a lot.




This is a known bug, bugticket: HMONE-64

[danielesp]

This is a known bug, bugticket: HMONE-64

Any solution for this already?

[Sarek]

Ticket status is "Open, unresolved" currently.

[danielesp]

Ok. Also torunaments in pokerstars that pay only final table are not recognized by HM1. For example 9.90$ Final table paid only from 18.45 ET

[udbrky]

Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

Sites like Poker Stars, Full Tilt Poker and Pacific will require a separate Tournament Summary/History file to be imported for HM2 to properly calculate the size, places, and prizes. If your site does not write summaries, or you experience any discrepancies with the results, you will need to manually edit the results via the Reports > Tournament > Tournaments > right-click > edit.

You may need to request and import any/all of your old tournament histories and import those to HM2. By default Stars do not write the tourney summaries to your hard drive, so please enable the option in the PokerStars client and be sure that HM2 has added the folder to your Auto Import Folder Configuration.
http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

Email support@[yourpokersite].com and ask for ALL your old Hand Histories and Tournament Histories/Summaries.

They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries may be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.
Example of correct file:
http://img843.imageshack.us/img843/3553/starshtmlfile2.gif

http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

If you continue to have problems, please zip and email the problem hand histories. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

[udbrky]

Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

Sites like Poker Stars, Full Tilt Poker and Pacific will require a separate Tournament Summary/History file to be imported for HM2 to properly calculate the size, places, and prizes. If your site does not write summaries, or you experience any discrepancies with the results, you will need to manually edit the results via the Reports > Tournament > Tournaments > right-click > edit.

You may need to request and import any/all of your old tournament histories and import those to HM2. By default Stars do not write the tourney summaries to your hard drive, so please enable the option in the PokerStars client and be sure that HM2 has added the folder to your Auto Import Folder Configuration.
http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

Email support@[yourpokersite].com and ask for ALL your old Hand Histories and Tournament Histories/Summaries.

They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries may be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.
Example of correct file:
http://img843.imageshack.us/img843/3553/starshtmlfile2.gif

http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

If you continue to have problems, please zip and email the problem hand histories. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).