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Thrashgu
07-18-2010, 08:24 PM
Hello. I've just purchased Holdem Manager. I installed the holdemmanager+postgresql combo as administrator with Windows 7 and after disabling the WinDefender but i always had the next error close to the end of the installation. I have tried almost everything. I even opened the 5432 TCP port on my router, but nothing works. Can you help me? Thank you very much!

==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

Patvs
07-18-2010, 11:44 PM
The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

Read: FAQ - Hold'em Manager Poker Tracking Software :: PostgreSQL Install (http://faq.holdemmanager.com/questions/38/PostgreSQL+Install)

Thrashgu
07-19-2010, 05:56 AM
I have just done that and the error remains. Any other idea? At this point, using Holdem Manager it's impossible to me

PD- Now its working fine for me. I manually downloaded the postgresql from the official page and installed it separetly from the HM program. It's running OK. Thank you. I dont know why the combo gave me problems despite the single postgresql installation didn't

_Loki_
07-19-2010, 07:04 AM
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Pasted from here: http://forums.holdemmanager.com/manager-general/32057-win7-update-now-cant-start-postgresql.html

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This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - FAQ - Hold'em Manager Poker Tracking Software :: Windows Firewall / Defender Problems (http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems) - Windows Firewall / Defender Problems

Please try following these FAQs, step by step:

1) FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL (http://faq.holdemmanager.com/questions/91/Can%27t+Connect+%7B47%7D+Failed+to+Start+PostgreSQ L+) Can't Connect / Failed to Start PostgreSQL
2) reinstall the same version of postgresql, using the same \data folder - FAQ - Hold'em Manager Poker Tracking Software :: Reinstall PostgreSQL Preserving Old Database (http://faq.holdemmanager.com/questions/71/Reinstall+PostgreSQL+Preserving+Old+DatabaseReinst all) PostgreSQL Preserving Old Database
3) Still Can't Connect to PosgreSQL? Try This! - Holdem Manager Forums (http://www.holdemmanager.net/forum/showthread.php?t=8261)

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete B) Reboot.
C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe

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