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View Full Version : Raked hands at Microgaming



dannyboy
07-17-2010, 11:20 AM
Hello, I am new to Microgaming and their contributed Rake structure.
I played 500 hands NL10 there now as a first test. HM tells me I made 127 raked hands, however the skin says I made 54. Where`s the problem?
Running 1.11.02b with a fresh DB.

morny
07-17-2010, 06:28 PM
go through the hands to find any hands that HM counted as raked that shouldnt have and export and email those hands with an explanation of why it shouldnt have been raked and well look into it

email to support@holdemmanager.com

dannyboy
07-18-2010, 10:40 AM
Thank you for your reply.
So how do I know which hands HM counted as raked or not raked? Is there any filter?

netsrak
07-19-2010, 03:44 AM
If you click on the rake column in the hands view the hands should be sorted by this. I don't think we have a rake filter.

dannyboy
07-20-2010, 06:19 PM
Hi again. I have no rake column in the hand view??

_Loki_
07-20-2010, 07:02 PM
Same here

There's one to the far right in the top window of the SESSIONS tab
Maybe Karsten means that ?

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dannyboy
07-22-2010, 10:31 PM
Hmm after 8k hands now the differences increase more and more...:/ The rake column in the sessions TAB (if meant) doesnt sort anything... a different thing is that I have negative winnings till now but HM shows me a positive winrate...

netsrak
07-23-2010, 04:22 AM
Sorry, i thought it is in the hands view - mixed it with the reports view.

I suggest the following:
add the rake to the reports (via the green +) and check the rake for a date period where you no its wrong.
Then export all hands from this period in the bottom hand view and mail them.