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EndoBESNIQ
09-29-2012, 05:46 PM
Hello I have a weird problem. I use a HEM1 and I preinstall windows and now hem don't work. I install Postgresql and fix poker client where to save my hand history and in hem make from where to import. When i open the handhistory it's in english and everything look's fine. But in HEM show me that Import 15 files but Hands Imported are 0. I'm with windows7 and has some problems with "hmhud was stop working" but i fixed when i change theme to windows 7 basic. Can you help me to find where is the problem with my HEM. Thanks

Patvs
09-30-2012, 02:48 AM
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)