View Full Version : Error on starup
hds-1969
07-14-2010, 06:10 AM
"El archivo o directorio esta daņado o es ilegible" = The file or directory is corrupted or unreadable.
http://a.imageshack.us/img231/2329/holdemmanagererror14072.jpg
was using the latest version. 1.11.02b
I try to reinstall the last update. but nothing happen.
Thanks in advance.
netsrak
07-14-2010, 02:04 PM
Please reboot your computer, clear your browser cache or use a different browser, download and install the update again.
hds-1969
07-14-2010, 08:30 PM
May be I was not explain well the problem or post in the wrong place.
I was using version. 1.11.02b from it was release until yesterday. So I dont think u solution will solve the problem.
Maybe I need to reinstall everything. What steps should I follow?
Thanks
morny
07-14-2010, 08:33 PM
Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+) - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
Please Uninstall Holdem Manager and reinstall it
FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)
If your doing a clean reinstall you should consider the following.
See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code
Finally Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
p.s test if HM works before pasting all your old config files back as one of them may be corrupt
hds-1969
07-14-2010, 09:14 PM
Reinstall did not fix the problem either.
Uninstall whit revo.
Reinstall HM
Run (with the default config directory) and the same windows erros come.
Can be the DB?
netsrak
07-15-2010, 03:20 AM
Where do you get this error message? When you start HM?
Can you post a screenshot of the whole desktop please - or mail it with link to this thread to support@holdemmanager.com and please add informations about your operating system, firewall, virusscanner, additional security software....
hds-1969
07-15-2010, 04:22 AM
Where do you get this error message? When you start HM?
Can you post a screenshot of the whole desktop please - or mail it with link to this thread to support@holdemmanager.com and please add informations about your operating system, firewall, virusscanner, additional security software....
Yes when i start HM.
But now I resolved the problem. Uninstall "HM" and postgrade, but after doing that, I found a directory that was still there and I can not delete it manually.
Then install all in another path and it worked.
But do not know how delete the old path. Here some pictures.
http://img801.imageshack.us/img801/2329/holdemmanagererror14072.th.jpg (http://img801.imageshack.us/i/holdemmanagererror14072.jpg/)
http://img821.imageshack.us/img821/2329/holdemmanagererror14072.th.jpg (http://img821.imageshack.us/i/holdemmanagererror14072.jpg/)
http://img39.imageshack.us/img39/2329/holdemmanagererror14072.th.jpg (http://img39.imageshack.us/i/holdemmanagererror14072.jpg/)
netsrak
07-15-2010, 12:11 PM
Did you install Holdemmanager to a different folder?
The folder you are trying to delete is a Holdemmanager system folder which is necessary for it to work. You can't delete it while HM is running.
Do you have this folder configured as auto-import folder (which is wrong)?
hds-1969
07-15-2010, 05:03 PM
Did you install Holdemmanager to a different folder?
The folder you are trying to delete is a Holdemmanager system folder which is necessary for it to work. You can't delete it while HM is running.
Do you have this folder configured as auto-import folder (which is wrong)?
Yes i install HM in a diferent folder.
But i cant remove the old folder, even after uninstalling HM and postgrade and restart my pc.
Anyway. HM is running well now. Thanks
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