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View Full Version : Totally lost (removed PokerStars and installed again)



lennartt91
09-24-2012, 10:18 AM
Hi there,

I am completely lost and I am looking for help before I make it even worse. I do not want to upgrade HM1 because HM1 works perfectly for me. I will sum up what I did in a nuthsell:

- I removed my PokerStars.be and Pokerstars.EU. After that I installed Pokerstars.EU to make sure that I only have PS.EU
- I removed my databases in HM and created a new one. I installed the latest update for HM1.
- My handhistory is saved (English) on my computer.
- I connected my account on PS to HM. It seems to work because he recognise players.
- With importing stuff is going wrong. He doesn;t recognize anything and I don't have a hud showing up.

When I select the map in HM to import from, I can add the map where I save my handhistory but he doesn't seem to import from there?

lennartt91
09-24-2012, 10:22 AM
I also received a message with: An error occured in stage 30, please contact support@....

fozzy71
09-24-2012, 11:43 AM
1. Note your database connection settings from the database management (server name: 127.0.0.1; port number: 5432; login name: postgres; password: postgrespass)
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.


If you continue to have problems, try the following:

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com