Urgent! Scans get stuck

[martin dtc]

almost every scan I perform results into an error and HEM closing automaticly by windows..

maybe these things are important:
I made a new Scoring system containing 43 rows of criteria.
My internet connection is not so steady lately.

this is the error description that I get:

Problem signature:
Event name of problem: BEX
Name program: HoldemManager.exe
Version program: 1.11.2.2375
Time stamp program: 4c241b6b
Name fault module: stars.dll
Version fault module: 0.0.0.0
Time stamp fault module: 4c0a2186
Exceptions marge: 0000b45e
Exceptions code: c000000d
Exceptions data: 00000000
Version main driver: 6.1.7600.2.0.0.256.1
Country setting: 1043
Extra info 1: ae24
Extra info 2: ae2488a2f094d4554d9f11390f664f8d
Extra info 3: 8c9b
Extra info 4: 8c9bcc2c2048a29301f3f31b4bf88af6

[morny]

Please try this beta version it has a bunch of scanner fixes http://forums.holdemmanager.com/releases/33500-1-11-03-pre-release.html

[martin dtc]

Hello

This didnt work at all.
So I would require some more assistance

[Patvs]

Update to: http://www.holdemmanager.com/downloads/HmUpdate_Internal_03.exe
(the 1.11.03 is updated multiple time a DAY, so if you run this now if will included some new bug fixes)


Do you get the exact same error in 1.11.03?

Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Can you run a Windows update... are there any .net framework updates you can install?

[martin dtc]

Yes, exact same error

Im using Win7, Standard Firewall, and AVG antivirus.

I am using the programs as the administrator.

And I can run windows updates, but not updates in .NET frameworks at this point.