PDA

View Full Version : Notes not saving in the HUD when new hand dealt



khublakhan
07-12-2010, 07:17 PM
Hi

I have experienced this problem several times over the last several months. I log into a game and i make a note on a player, it is saved for one hand and then disappears after the next hand

Any ideas on how to resolve this much appreciated :)

Thanks

_Loki_
07-12-2010, 07:56 PM
Here are 2 threads about this, but no real resolution reported in either thread
Morny I think did a team viewer session on one problem, so maybe he knows something - he'll see this

http://forums.holdemmanager.com/manager-bugs/27562-player-notes-not-getting-saved.html
http://forums.holdemmanager.com/hud-bugs/27952-sometimes-note-not-saved.html

If I had to guess the cause I would bet on a database problem because HM notes are saved in the postgreSQL DB
I would first try the below & see if it fixes the problem
** vacuum/analyse, reindex, stop postgreSQL service, defrag, reboot
** If it doesn't then I would create a new DB & import hands & notes
[but Morny will know more than me :) ]

###

khublakhan
07-17-2010, 12:08 PM
thanks for your help Loki