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pinchonauta
07-12-2010, 03:26 PM
I did play in everest a few month ago. HH worked ok. I stoped play poker 2 months. now I upgrade the HH and poker site and dont work the program cath the hand but "import error" its all the same and dont work. reinstal? what i must do it? thank you sorry for my english

morny
07-12-2010, 08:30 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and if the problem persists Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

pinchonauta
07-14-2010, 09:31 PM
ok I reinstal the postgres and theh hud work and can import the hands thx. But many tournament (sit and go, don) show as incompleted and completed results are wrong. solution?

netsrak
07-15-2010, 03:22 AM
You should edit this results manually in the dataview.

Does it happen when you play new tourneys too?
If yes please zip and mail the original hands from the archive for some sample tourneys with link to this thread and explanation to support@holdemmanager.com and we'll look at it.

pinchonauta
07-16-2010, 09:52 PM
I send it thank you