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ihadouts007
07-10-2010, 05:44 AM
I am getting the following error message when i try to open hold em manager

"An error occured while loading the prefs fils. Name cannot begin with the "(" characater hexamdecimal value 0x5D. Line 57. position 128"

Can someone help?

I was having trouble previously with my hands importing also.

netsrak
07-10-2010, 05:51 AM
Delete the file config\prefs.xml and restart HM.
A new file will be generated.
It will be necessary to reconfigure your Hud after the restart.

Gloria
07-29-2010, 08:31 AM
I have the same problem, when i delete the file hm dont start and i get the same error message.

netsrak
07-29-2010, 12:45 PM
Please make sure that you are really deleting the files prefs.xml and not only one of the backup copies like prefs.xml_1.yx.yyy.

It may be necessary to disable "hide known file extensions" in the windows folder options.
And please check the holdemmanager installation path. It may be possible that you have 2 or more holdemmanager installations on your computer and you are deleting the file in the wrong folder.