What happened with the In-scan?

[hdjlwl]

i can't use the In-scan,it told me "can't find any tables" in the pokerstars.
wow,how sick it is.
I need help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!:(

[morny]

Ive just tried it now and it works fine for me, what stakes are you trying to run on? Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and see if the problem persists

[hdjlwl]

Ive just tried it now and it works fine for me, what stakes are you trying to run on? Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and see if the problem persists

Until today,i can't use the in-scan three days. you know ,i tried to run NL50+NL100 stakes, Hold'em, No limit, Pokerstars,Fullring,Default--Deep stack--speed/turbo---shallow, or.
Every time i use In-scan ,it always told me:

Sorry,no tables found

Could not find any tables that meet your criteria.
The selected game,stake or structure is probably not supported by a server-side-scan yet.
Do you want to switch to client-side-scanning instead?

yes no

by the way,i used HM with 1.11.02b.

why??????????????????????????????????????????????? ?????????????

Please help me.

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!

[morny]

Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com