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Titouni
07-09-2010, 10:42 AM
Hi,

I'm on bwin.fr and hud doesn't show mucked hands.

How can i activate this ?

morny
07-09-2010, 11:34 AM
See these FAQs
FAQ - Hold'em Manager Poker Tracking Software :: Turn Off Mucked Cards (http://faq.holdemmanager.com/questions/110/Turn+Off+Mucked+Cards)
FAQ - Hold'em Manager Poker Tracking Software :: Mucked Cards are Not Correctly Aligned (http://faq.holdemmanager.com/questions/53/Mucked+Cards+are+Not+Correctly+Aligned+)

If you still have an issue verify the orriginal hand histories write the information about mucked cards and if so please email the hands to support@holdemmanager.net and also link to this thread and well look into it

Titouni
07-10-2010, 06:50 AM
When i look into "previous hands" in the software when i play, i can see mucked hands of my oppenent who doesn't appear in the HUD.

But in the history of HM when i search in section "HANDS" the history doesn't show mucked cards.

I can't find some original history because HM took them apparently. So i'll wait for new history and send to the email you gave me.

netsrak
07-10-2010, 10:22 AM
After auto-import HM moves the files to the configured archive folder (default c:\hmarchive). You can take them from there.