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CantPayDB9
09-20-2012, 04:57 PM
Hi guys,

A certain player on pokerstars whose name begins with a < is showing in my holdemmanager reports etc without the < and in the hand replayer with a _ before his name. My HUD can't recognize him and displays 0hands for the player allthough I have more than 2K hands on him. How can this be fixed?

Regards

Patvs
09-20-2012, 08:08 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

Try reimporting the hands into a new database.
If you have the same issue, email us a handhistory where this player was active.

CantPayDB9
09-22-2012, 05:38 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

Try reimporting the hands into a new database.
If you have the same issue, email us a handhistory where this player was active.


Thank you Patvs, The update didn't make it right but reloading it in a new DB did. Is this the only option btw, incase it happens again? If I have a very large DB it would be a problem. Cant I purge certain hands or optimize the DB to resolve this?

One more problem I just ran into: In db management when I go to optimize and choose tuning. I get the message: "Could not find PostgreSQL installation in registry: SOFTWARE\" Is there any way to add this registry line to make sure I can tune it?

Regards

CantPayDB9
09-22-2012, 05:50 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

Try reimporting the hands into a new database.
If you have the same issue, email us a handhistory where this player was active.


Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

Try reimporting the hands into a new database.
If you have the same issue, email us a handhistory where this player was active.


Thank you Patvs, The update didn't make it right but reloading it in a new DB did. Is this the only option btw, incase it happens again? If I have a very large DB it would be a problem. Cant I purge certain hands or optimize the DB to resolve this?

One more problem I just ran into: In db management when I go to optimize and choose tuning. I get the message: "Could not find PostgreSQL Installation in registr: SOFTWARE\"
Also when optimizing(both standard optimizing and quick optimizing) I get this error:

[9/22/2012 11:39 PM] Starting optimization
[9/22/2012 11:39 PM] Optimizing pokerstars 2012...[9/22/2012 11:48 PM] error: ERROR: 57014: canceling statement due to user request[9/22/2012 11:48 PM] error: at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3>d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnector.ReleaseRegisteredListen()
at Npgsql.NpgsqlConnector.ReleaseResources()
at Npgsql.NpgsqlConnectorPool.UngetPooledConnector(Np gsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnectorI nternal(NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnector( NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleaseConnector(Npgsql Connection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnection.Close()
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeDb(String db, Int32 type)
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeAsync()[9/22/2012 11:48 PM] Error...please contact support@holdemmanager.com

I hope you can help.

Thanks in advance

Patvs
09-23-2012, 12:15 AM
Don't use tuning/tuning wizard, but manually edit postgresql.config if you'd like to make some performance tweaks.
Read:
http://forums.holdemmanager.com/manager-general/11194-top-10-hem-performance-increase-tips.html


After you've reimported all your hands (into the new database), backup the database: http://faq.holdemmanager.com/questions/72/Backup%26RestoreDatabase


(so if this ever happens again, you can restore your backup,.. which is 100 faster than having to reimport the hands).