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View Full Version : Full tilt information NA/NA/NA



youri911
07-07-2010, 02:35 PM
Hello all! i first want to say i love the software its perfect!

i have one question tho.. holdem manager connects to my table at full tilt poker, but it doesnt show my results, instead it gives NA/NA/ in all slots..

For pokerstars its working..
anyone have any idea what it could be?

thanks in advance!:)

morny
07-08-2010, 01:36 AM
please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/ and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe and hmimport.exe


If the problem persists go to C:/Program Files/RVGSoftware/HoldemManager/Config folder and make a backup of prefs.xml and then close Holdem Manager and delete the original prefs.xml and restart HM and it should create a new default prefs.xml file, please test with that version and see if the problem persists?