replayer refusing to open final hand

[RunBad4Life]

A strange new problem I've encountered, I think since the last update. Replayer won't open select hands, usually the very last one of a tournament. Odd

[brbrbr]

A strange new problem I've encountered, I think since the last update. Replayer won't open select hands, usually the very last one of a tournament. Odd

I have the same issue, the latest "internal" release.

[fozzy71]

I can not duplicate this with my personal hands. What site and what tourneys are you playing?

Try duplicating the problem by importing a small sample of recent hands to a new database.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


If you continue to have problems, please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

[brbrbr]

Poker stars, $7 hyper turbos. I created the new database, same thing. In fact, none of the hands will show up now.

And if you do 'replay all hands', it raises this dotnet exception:


************** Exception Text **************
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream)
at d4.a()
at d4.b()
at f6.a(String A_0, String A_1)
at am.a(String A_0, String A_1, List`1 A_2, Boolean A_3, List`1& A_4, at& A_5, Boolean A_6)
at HMClass.Hand.a(String A_0, String A_1, List`1 A_2, Boolean A_3)
at HMClass.Hand.b(String A_0, String A_1, List`1 A_2, Boolean A_3)
at HMClass.Hand..ctor(String A_0, String A_1)
at eg.v(Object A_0, EventArgs A_1)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Obje ct key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(Eve ntArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(Eve ntArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(M ouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventIntera ctive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(Event Args e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEven tArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(M ouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Mes sage& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation dir ectory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.
Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

[RunBad4Life]

yeh when I try to replay all hands it comes up with


http://imageshack.us/a/img193/4363/errorxeh.jpg (http://imageshack.us/photo/my-images/193/errorxeh.jpg/)

and my system is entirely up to date with no AV or firewalls.

[brbrbr]

Exactly the same error as mine.

However, their programmers are well shielded by the script supporties.

[fozzy71]

Thank you for the info about it being pokerstars hands. I was able to duplicate this problem using some of my old stars hands from 2010.

This issue has been documented in detail and provided to the developers to resolve.

The assigned internal ticket # on this issue is HMONE-161: Pokerstars Tournament: Replay All Hands = Crash

I have added your email addresses to the ticket so we can notify you once we have fixed it.

[RunBad4Life]

omg I can't reply a single hyper turbo hand at all, when is this fixed?!?!!

Also there is no way of differentiating between $15 9m turbos and hypers becuase it doesn't see them as supers. It says $30's are supers ok but not $15's.

[Sarek]

Please try the latest HM1 build
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_02Oct2012.exe

additional info see here
http://forums.holdemmanager.com/manager-general/announcements.html

[RunBad4Life]

Right now this latest build is completely fucking up my summaries. now it 87 complete games out of 97, 10 summaries missed.

[fozzy71]

Right now this latest build is completely fucking up my summaries. now it 87 complete games out of 97, 10 summaries missed.

Are you still using the 02Oct build or did you get an email with me that had a download link for the 12Oct build? This ticket was kicked back to me as unable to be reproduced and after updating to the latest build on 12Oct I couldn't duplicate it any longer either.

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_12Oct2012.exe

If you continue to have problems, Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

[RunBad4Life]

yes its the latest build I'm talking about. not only are summaries fucked once again but also the 6m hyper redline has disappeared. ONCE AGAIN!!! going back top previous id rather not replay hands than have all this same old bullshit again

[RunBad4Life]

just returned to september build and summaries and red line have returned. cliffs: new build is totally useless.

[fozzy71]

I have confirmed this problem. It seems the developers have broken something between the 10Sept build and the latest one so I am going to revert the build in our announcement and make sure the next link that goes in that announcement gets better tested before we change the link.

Part of the holdup on a proper fix for the HM1 EV issues is related to the fact that we use a lookup table for EV which isn’t as accurate as full enumeration. Full enumeration seems to hurt import speeds pretty significantly, so were looking into a couple of options. We are considering a more accurate lookup table but this is a lot of work due to the combinations involved and it will be a while before the developers can implement it. Another option is giving the user the option of full enumeration or lookup tables but changing this would require a reimport and choosing the full enumeration, while it would be the most accurate, could slow import speeds significantly which would affect HM1 and HM2 both. Before we can implement this we first want to explore how accurate the new lookup table is.