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clee
07-04-2010, 11:49 PM
I have the latest version, I have the hhs saving to the archive, and it used to work fine. Lately, my hud isnt working on stars. I noticed that the table manager isnt recognizing my stars tables, but have no idea how to fix the problem. Thoughts?

_Loki_
07-05-2010, 12:34 AM
Hi

As per this earlier thread of yours from a week ago or is this something new ? :
http://forums.holdemmanager.com/hud-general/32748-not-working-stars.html
"various buyin level MTTS. table sizes vary based on number of mtts played, and dont work on full sized tables nor minimum sized tables. "Hold em + Omaha Manager Professional 1.11.02b"

What have you done from this FAQ ?
FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn%27t+Work)

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Also have a look at this - does it apply to you too ?
http://forums.holdemmanager.com/hud-bugs/33047-hud-not-recognizing-pokerstars-tables-ok-designation.html

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clee
07-05-2010, 01:13 AM
Well, strangely enough when stars had their latest update it had worked again for a session, but not since.

I have everything from the first link. The strange part is that it has worked previously - for about 9 months - and then I stopped using the program for about 2 months, and when I started it back up it hasn't been picking up my stars tables. On the table manager, there is a table listed, but it is not launching a hud. Again, this is only on stars, my full tilt poker hud is operating smoothly.


Attached is a picture I took just now where I sat in a game (not an "ok" table), played some hands, had the table manager up, had it showing the table, and nothing popping up.

http://i974.photobucket.com/albums/ae230/detucf/asdf.jpg?t=1278306752




The second link about the "ok" tables shouldn't be an issue as it isn't cash games but rather mtts

_Loki_
07-05-2010, 02:16 AM
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I'm a bit tired so this post is at 50% brain setting. You're mtt's right ? Isn't that a limit cash table - which isn't typical of what you play ?

Your mentioning the PokerStars update has thrown me a little - perhaps that was a coincidence ?

I'm leaning towards thinking it's something to do with your 'Use For' tab & something changed in there. Last year; more than once when I updated HM it changed 4 or 5 settings back to HM default even though I was careful to close HM when installing (none of these changes were 'use for' though).
So... do you have multiple HUD configs set up depending on site & perhaps for PokerStars you don't have the relevant game type boxes checked anymore ?
FAQ - Hold'em Manager Poker Tracking Software :: Use For - Tab 3 (http://faq.holdemmanager.com/questions/205/Use+For+-+Tab+3)

That's the best I can come up with at the moment - hope it helps

FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

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clee
07-05-2010, 02:54 AM
Yes, that was a limit cash table, I was just jumping in something after my session to show that the HUD was not working on stars. The update may have well been a coincidence, I was just listing all information I thought could possibly be relevant.


I have another picture here which shows the table manager ... on FTP it seems to list by tournament name where as lately on stars it has been using tournament number (as evident in picture) I have zero idea if this is a factor, but figured all information is somewhat helpful.

http://i974.photobucket.com/albums/ae230/detucf/qqq.jpg?t=1278312599



Also, here is the config for pokerstars, it appears to be in order.

http://i974.photobucket.com/albums/ae230/detucf/aaa.jpg?t=1278312856

netsrak
07-05-2010, 03:56 AM
We need the answers to the HUD faq link, because we need to know more details to help you.
Please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

clee
07-05-2010, 12:59 PM
What version of Holdem Manager are you using?
1.11.02b

What poker site are you playing on and does the problem occur on more than one site?
Stars, no

Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
MTT

Have you clicked on the Start Auto Import button?
Yes

Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
They are


If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
They have


If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
they are

Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)
i have not tried that

If you open the hand history files, are they written in English?
Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

yes

Stack3ater
07-05-2010, 01:33 PM
Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)
i have not tried that

yes



got the same Problem for PLO100 25-50bb Tables...seems i only have the Problem with the Tables which have an "ok" in there name..btw i dont know what this "ok" should mean

Table Finder works although

clee
07-05-2010, 02:01 PM
actually, I looked and saw that i had it set up to save my hhs, but it doesnt appear to be there when I open the folder its supposed to be in. I created a new folder, and they are not there either ...

clee
07-05-2010, 02:03 PM
bink! got it!


Thanks everyone

Stack3ater
07-05-2010, 03:02 PM
got the same Problem for PLO100 25-50bb Tables...seems i only have the Problem with the Tables which have an "ok" in there name..btw i dont know what this "ok" should mean

Table Finder works although

the "ok" has smth to do with the "Stuck Ring Money" Tables which are on some limits... they said the are working on it and the tables with "ok" are the good ones...

but these ones have smth different because the hud doesn't appear without using table finder!

_Loki_
07-05-2010, 03:46 PM
PS put the mark 'ok' in table titles that THEY consider are not effected by the stuck table problem
The 'ok' is also in the HH file written to your HDD which stops HM from reading that HH
So no HUD on those tables

bresha
07-05-2010, 09:33 PM
you can attach specific "ok" table with table finder and then HUD works on that table but it is not a good solution if you multi table alot!

_Loki_
07-05-2010, 10:14 PM
you can attach specific "ok" table with table finder and then HUD works on that table but it is not a good solution if you multi table alot!

I know. are you expecting HM to release a fix that is good for 2 days until PS restarts their servers ?

bresha
07-06-2010, 10:57 AM
I know. are you expecting HM to release a fix that is good for 2 days until PS restarts their servers ?

no, I dont expect that, just sharing my solution