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Kakitee
07-04-2010, 10:13 PM
to display all imported hands.

all hands imported (and i've reimported just to make sure they were recognised) are from stars 6m/fr games, it doesn't make sense to me why reports is missing a certain number of hands, and even less sense how sessions is also missing hands, but a different number. the missing hands seem to be random, but i noticed when it was missing a few key hands from sessinos etc..

pls help :)

http://img88.imageshack.us/img88/5285/hemimportprob.jpg

_Loki_
07-04-2010, 10:46 PM
### 7515 & 6651...
That's interesting. I'm not sure why they are different

### 9002...
Perhaps some of the hands you imported were not ones that you played in ?
For example: If you open a table at stars with 'prefetch' enabled you will get one observed hand imported, but it will not show in your sessions etc

There is a 'bug' in the stars site the past 2 days - did some of your tables have no HUD ? Perhaps these hands don't show in the sessions etc
http://forums.holdemmanager.com/hud-bugs/33047-hud-not-recognizing-pokerstars-tables-ok-designation.html

Also have a look at this regarding filters & currency & game types
FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Inaccurate+Reports)

###
Are you able to check the money compared with stars cashier ?

Kakitee
07-04-2010, 11:45 PM
i imported the same hands onto another pc, and it displayed 8980/9002 in both reports, and sessions.

- obviously its going to be a problem if the records i'm keeping are totally innacurate.. any other ideas on what action i can take? :(

netsrak
07-05-2010, 03:40 AM
Please wait for our next release.
Then create a new database and import the hands again.

Kakitee
07-05-2010, 05:46 AM
how do i go about creating a new database the quickest way exactly?

eta on the latest release?

netsrak
07-05-2010, 08:35 AM
FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

The next release is scheduled for the next days.

Kakitee
07-12-2010, 09:42 PM
FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

The next release is scheduled for the next days.

has there been a delay?

i've been on a bit of a downswing, and would really like to be able to view all of my hands asap..

netsrak
07-13-2010, 03:23 AM
Yep, we are still testing internally.
If you may want to test a preview please mail support@holdemmanager.com with link to this thread and we can prepare a link for you later today or tomorrow.