PDA

View Full Version : some tourneys showing up as incomplete



Nuttkickker
06-29-2010, 06:29 PM
I've noticed some tourneys are showing up as incomplete 6 in the last few days most of them have been single table tourneys that i've cashed in
any idea why?
i had problems with my holdem manager last week or the week before when i couldn't use it cause of a problem a lot of people seemed to have, i updated to an older version and got it working and am now back on the latest version again.

another problem you might be able to help me with i have had to change laptops 3 times over the last few months and have my database backed up in a number of different files can i just import these seperately into my current database wasn't to sure about it so havent tried to do it yet.
thanks

morny
06-29-2010, 07:06 PM
On the 1st issue please email the hands to support@holdemmanager.net and also link to this thread and ill look into that

The 2nd issue, what youll need to do if you have several backups is follow this FAQ to restore the database FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database (http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database) (very important to follow it exactly) then export the hands from that database into your current database FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Repeat that step for all the backups but always restore the backups to a separate database, once that is achieved you can delete all the restored database if you so wish and just use you new database