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hunting4nemo
09-09-2012, 05:37 AM
Only in the past couple of days, my HUD just freezes randomly and doesn't update even though the hands are imported and show up in HEM. Relaunch doesn't help, I have to exit and reopen HEM and click autoimport again before it starts working, pretty annoying after a couple of times. Anything I can do about this?

Patvs
09-09-2012, 05:53 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta -http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)