PDA

View Full Version : ongame import errors



sharon29uk
09-08-2012, 11:12 AM
Hi im using ongame handgrabber on sit and goes, handgrabber it self works and writes the hand histories to a file.
but when i try and import them into holdem manager 1.12.10b it only imports 1 hand and the rest are import errors
help please

Patvs
09-08-2012, 05:00 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

Check if the handgrabber writes the handhistories in a proper formatting.

sharon29uk
09-09-2012, 08:37 AM
hi thanks for respone, iv update holdem manager, but still about 75% of hands wont import, not sure if the formatting is correct,
Are there any data mining tools that holdem manager offers for mining on ongame network ?

Patvs
09-09-2012, 05:30 PM
We don't offer any handgrabber tool. (since they can be abused for datamining)

We ideally you should contact the handgrabber tool, why their hands are resulting in import errors. (or check on 2+2 if others are having the same issue).

Can you sent us a handhistory (that imports as an error) so we can check the formatting.

Why are you using a handgrabber to begin with?? Ongame can write all these handhistories without a handgrabber, read: http://faq.holdemmanager.com/questions/13/Ongame_Bwin_BetfairSetup