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scar3face
06-28-2010, 04:18 AM
I've noticed over the past month that whenever I have a session, be it a winning or a losing one, that none of the wins/losses are accurate.

It's like half or more of the hands aren't importing at all.

I've recently updated to 1.11.02b, however it hasn't helped. I'm also running Windows 7.

Any assistance would be appreciated.

netsrak
06-28-2010, 08:06 AM
It the amount of hands wrong or only the winnings/losses?

Please give us some more details about your system: please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

MistaMelker
08-20-2010, 03:40 PM
Same here!
I noticed that all hands without a showdown are importet correctly but the rest is missing.
Interesstingly the HEM-Icon in the Windows Tray seems to display the correct number of hands played.

System: brandnew Windows7 Home Edition 64bit on a solid state disk, HM 1.11.04.

Any help is much appreciated! Please let me know if you need more informations or data for further investigations.

scar3face
08-20-2010, 10:52 PM
I also had a solid state disc, not sure if it's related.

Anyway, the issue was fixed by:

Updated the Postgres SQL to 8.4
Install HEM version 1.11.05 Beta 1

Created a new Database and re imported the hands.

All fixed.

netsrak
08-21-2010, 05:11 AM
Yep, thats what i would have posted too :)

Its postgresql 8.4 not 6.4

MistaMelker
08-21-2010, 12:47 PM
I also had a solid state disc, not sure if it's related.

Anyway, the issue was fixed by:

Updated the Postgres SQL to 6.4
Install HEM version 1.11.05 Beta 1

Created a new Database and re imported the hands.

All fixed.

Thank you very much, scar;face!

I followed your instructions and it works fine! *happy*