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stacker
06-27-2010, 07:39 AM
hi, i started playing on full tilt, rush poker. the hands import fine. then i exit holdem manager. when i start holdem manger next time i get dulicated hands, the same amount of hands that had been imported successfully.

netsrak
06-27-2010, 08:35 AM
Did you restore a database backup recently?

Which HM version are you using?

Is this the first time you notice this? Only with rush hands?

stacker
06-28-2010, 05:24 AM
this is a completely new database that i created to play just full ring/rush. my old database was 6max and i played on ipoker with no problems, i hadnt played on full tilt at all before.
im using version 1.11.02b
ive only played rush hands so im not sure if problem is there with other types of poker.
the first time i noticed it was when i just played my 1st session of rush, every thing imported fine then i went to my old database and when i started to import, it imported the rush hands that had already been imported into this database. so it imported the hands into both databases.
i had restored a database about a month or 2 ago.

netsrak
06-28-2010, 08:20 AM
If you restore a database it is very important that you restore it into a totally empty database created via pgadminIII.

I think you created the database via Holdemmanager and then restored the data, this will create the problems you have.

I suggest you create a new database via pgadminIII, restore your backup and import all hands for the last days again.

stacker
06-28-2010, 01:43 PM
i restored my old database through pgadminlll and was using that database for 1 month or 2 with no problems. then a few days ago i created a new database to play rush on fulltilt, i did this through holdem manager ie. i went to database management and created a new database.

morny
06-28-2010, 06:00 PM
You cant create a new database and restore your database to it, it will cause issues you must follow the exact instructions here and create a database via pgadmin:

FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database (http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database)

stacker
06-29-2010, 06:54 AM
i think you misunderstood me. i reformed my pc and i backed up and restored it as directed in the link above. ive been playing on that database for around 2 months with no problems. then maybe 4 days ago i created a 2nd database, but this time i created it through holdem manager not pgadminlll, there is only 3000 hands in this database all of which ive played in the last 4 days and ive been having the duplicated hand problems with this database. could the problem be becasue i didnt created the second database through pgadminlll?

morny
06-29-2010, 02:15 PM
Sorry for the misunderstanding, the reason i presumed this was the vast majority of the time you get duplicates its due to restoring to a non pgadmin database which i now understand you didnt do. Not sure what caused the problem though in this scenario but youll need to create a new database and reimport your hands to fix the problem now

Please follow the instructions to backup and export your database details where applicable:

Please export your hands from the old database
Export and Import your Hand Histories FAQ
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

Once you do this create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and import all the exported data into the new database