The Minder
06-27-2010, 03:03 AM
While all the support staff were lolling in Vegas and us pleebs were running around helping noobs with all the bugs in 1.11, it occurred to me that if these noobs made better use of HEM's FAQ we could cut down on a lot of forum traffic. But I like being a cynical old codger and just let it go at the time.
Then, _Loki_ had a burst of genius (or indigestion from a particularly potent curry) and raised an issue of HUD lag... http://forums.holdemmanager.com/hud-bugs/29528-hud-lag-stars-over-12-tables-3.html#post157526
I couldn't remember what the setting was for the HUD refresh so I though to myself "myself... why don't you use the FAQ to find out what the HUD refresh rate is?". And you know what? I found the FAQ absolutely useless. If I do a search for "HUD refresh rate" the first item found is "Multi Currency". The remaining 'suggestions' are just as helpful.
Then I remembered something else, about HEM not have a full set of boolean functions and that's why filters/reports/etc are pretty basic in HEM. I have a feeling that the same applies to the FAQ because after looking at a couple of the suggested solutions to my problem it appears the FAQ search is an 'or' search only and thus returns any solution containing 'HUD', 'rate' or 'refresh'.
I tried a couple of the standard search limiters like using the + symbol and enclosing the words in quotes, but got no real beneficial results.
Support wanna help me out here?
Then, _Loki_ had a burst of genius (or indigestion from a particularly potent curry) and raised an issue of HUD lag... http://forums.holdemmanager.com/hud-bugs/29528-hud-lag-stars-over-12-tables-3.html#post157526
I couldn't remember what the setting was for the HUD refresh so I though to myself "myself... why don't you use the FAQ to find out what the HUD refresh rate is?". And you know what? I found the FAQ absolutely useless. If I do a search for "HUD refresh rate" the first item found is "Multi Currency". The remaining 'suggestions' are just as helpful.
Then I remembered something else, about HEM not have a full set of boolean functions and that's why filters/reports/etc are pretty basic in HEM. I have a feeling that the same applies to the FAQ because after looking at a couple of the suggested solutions to my problem it appears the FAQ search is an 'or' search only and thus returns any solution containing 'HUD', 'rate' or 'refresh'.
I tried a couple of the standard search limiters like using the + symbol and enclosing the words in quotes, but got no real beneficial results.
Support wanna help me out here?