hand that i won imported as lost...

[Dkastro]

Full Tilt Poker Game #21895219459: Table Palos (6 max) - $0.05/$0.10 - No Limit Hold'em - 15:50:46 ET - 2010/06/26
Seat 1: HERO($10.25)
Seat 2: willsukout4food ($10.10), is sitting out
Seat 3: GPlfc90 ($17.47)
Seat 4: you_welcome ($12.18)
Seat 5: TheSphincs ($10.40), is sitting out
Seat 6: james7-10-15 ($10.66)
GPlfc90 posts the small blind of $0.05
you_welcome posts the big blind of $0.10
The button is in seat #1
*** HOLE CARDS ***
Dealt to HERO [As Qd]
james7-10-15 folds
HERO raises to $0.35
GPlfc90 folds
TheSphincs has returned
you_welcome has 15 seconds left to act
you_welcome raises to $1.20
HERO raises to $2.80
you_welcome has 15 seconds left to act
you_welcome has requested TIME
you_welcome calls $1.60
*** FLOP *** [8s Ts 5s]
you_welcome checks
HERO bets $3.28
you_welcome has 15 seconds left to act
you_welcome calls $3.28
*** TURN *** [8s Ts 5s] [Kh]
willsukout4food stands up
you_welcome checks
libellule93 sits down
HERO bets $4.17, and is all in
you_welcome folds
you_welcome adds $3.90
Uncalled bet of $4.17 returned to HERO
HERO mucks
*** SUMMARY ***
Total pot $12.21 | Rake $0.81
Board: [8s Ts 5s Kh]
Seat 1: HERO (button) collected ($11.40), mucked
Seat 2: willsukout4food is sitting out
Seat 3: GPlfc90 (small blind) folded before the Flop
Seat 4: you_welcome (big blind) folded on the Turn
Seat 5: TheSphincs is sitting out
Seat 6: james7-10-15 didn't bet (folded)

this hand was imported as if I had lost it, what can I do?

[morny]

Thanks well get this bug fixed, ive reported it to the developers and it should be done in the next update

[Dkastro]

Ok, but is there anything I can do so that hm fixes that hand so that my stats / graph / reports gets fixed?

thanks

[netsrak]

Not at the moment. When this is fixed you can delete the hand (via right mouse key) and reimport it from the handhistory file which you need to rename before importing it again.

[SteveCut]

Sorry, I just found this thread too late, as I've started another one on the same subject here:

http://forums.holdemmanager.com/manager-bugs/32843-hands-where-wins-show-losses-ftp.html

However, check out my thread as it contains the cause, a solution and a work-round.

Dkastro, if you want to use my work-round then best to request maximum sized HH's from FTP (not daily requests as I suggest there for an ongoing solution) otherwise you'll have a lot of work on your hands. Personally, I corrected 250k hands without too much hassle.