PDA

View Full Version : New Laptop. Can't get License Key.



Spraggy
06-25-2010, 01:14 PM
I have recently got a new laptop and am trying to install HEM onto it. I need the license code but cannot find it in my emails. I have tried to retrieve it using your license code page that I located via the FAQ but I am unable to login through that page.

I need to get hold of my license code so any help is appreciated.

Thanks.

_Loki_
06-25-2010, 03:00 PM
you don't say if you have access to HM on your old PC
on your old PC you can find your licence code in the menu bar by clicking on 'help' & choosing the option 'Registration' > 'show serial number'
FAQ - Hold'em Manager Poker Tracking Software :: New Computer / License Transfer (http://faq.holdemmanager.com/questions/25/New+Computer+%7B47%7D+License+Transfer+)

Your licence covers 2 PC's so you can use the same licence on your new one
FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits)

If that doesn't help then email sales@holdemmanager.com & they'll find your old licence or issue a new one I guess
Give them as much info about the original transaction as you can...
Is your email address the same as then ? that helps