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jk3a
06-24-2010, 07:45 PM
Giving me an error. Noticed in game it didn't import so copy/pasted it into a txt file and still nothing. Anyone get it to import or see anything wrong with it?

Full Tilt Poker Game #21854091772: Table Big Dipper (6 max) - $2/$4 - No Limit Hold'em - 18:59:22 ET - 2010/06/24
Seat 1: ThWall3 ($552.50)
Seat 2: roach85111 ($414.50)
Seat 3: _Two2Face_ ($756.30)
Seat 4: TakeUrCheese ($413.90)
Seat 5: jk3a ($420)
Seat 6: Larghetto0 ($400)
ThWall3 posts the small blind of $2
roach85111 posts the big blind of $4
The button is in seat #6
*** HOLE CARDS ***
Dealt to jk3a [Jc Ad]
_Two2Face_ raises to $12
TakeUrCheese folds
jk3a calls $12
Larghetto0 folds
ThWall3 has 15 seconds left to act
ThWall3 folds
roach85111 folds
*** FLOP *** [Jh 6h 2c]
_Two2Face_ checks
jk3a bets $20
_Two2Face_ has 15 seconds left to act
_Two2Face_ calls $20
*** TURN *** [Jh 6h 2c] [4h]
_Two2Face_ has 15 seconds left to act
_Two2Face_ checks
jk3a bets $56
_Two2Face_ has 15 seconds left to act
_Two2Face_ calls $56
*** RIVER *** [Jh 6h 2c 4h] [4d]
_Two2Face_ has 15 seconds left to act
_Two2Face_ checks
jk3a bets $148
_Two2Face_ has 15 seconds left to act
_Two2Face_ raises to $668.30, and is all in
jk3a has 15 seconds left to act
jk3a has requested TIME
jk3a folds
jk3a adds $216
Uncalled bet of $520.30 returned to _Two2Face_
*** SUMMARY ***
Total pot $478 | Rake $3
Board: [Jh 6h 2c 4h 4d]
Seat 1: ThWall3 (small blind) folded before the Flop
Seat 2: roach85111 (big blind) folded before the Flop
Seat 3: _Two2Face_ collected ($475), mucked
Seat 4: TakeUrCheese didn't bet (folded)
Seat 5: jk3a folded on the River
Seat 6: Larghetto0 (button) didn't bet (folded)

mupoker
06-25-2010, 02:04 AM
fold preflop?
:)

netsrak
06-25-2010, 06:02 AM
Please try to import the hand again with the latest HM version 1.11.02b: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
It may be necessary to rename the file.

If it still fails we need the original handhistory file to check this.
Please zip and mail it with link to this thread to support@holdemmanager.net

jk3a
06-28-2010, 01:17 PM
Please try to import the hand again with the latest HM version 1.11.02b: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
It may be necessary to rename the file.

If it still fails we need the original handhistory file to check this.
Please zip and mail it with link to this thread to support@holdemmanager.net

it's been more than 3 days since I emailed support. how long does this typically take? can I get an update please?

morny
06-28-2010, 05:55 PM
Hi,

Sorry this was transferred to the bugs section so thats why there wasnt a reply. Its already sitting here waiting to be fixed but i dont have an ETA as this would be a minor bug since its only affecting a very small sample of hands so there is quite a few ahead of it at the moment but we will get it fixed asap

SteveCut
06-29-2010, 05:47 AM
1) Delete the hand in HEM
2) Close HEM
3) Login to FTP and request a new HH for hand #21854091772 (Cashier->My promotions: Hand History
4) Download file
5) Import file into HEM

jk3a
07-10-2010, 06:35 PM
1) Delete the hand in HEM
2) Close HEM
3) Login to FTP and request a new HH for hand #21854091772 (Cashier->My promotions: Hand History
4) Download file
5) Import file into HEM

I didn't have to delete anything because it wasn't in there but the rest worked like a charm, thanks.