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jamie1112
06-24-2010, 04:54 PM
Hi. I have a pack of hands that I've been importing into HEM over the last few days. I got about halfway through just fine, then this happened:

http://i7.photobucket.com/albums/y256/sdhgsdhs/HEMhelp.jpg

Here is the whole screen, a little later: http://i7.photobucket.com/albums/y256/sdhgsdhs/HEMhelp1.jpg

I'm guessing that says 'Import Errors', so what I'm wondering is, how can I fix this? I've restarted the computer, reopened HEM etc with no luck.

Thanks.

netsrak
06-25-2010, 05:51 AM
Where are the hands from?
Please update your HM to the latest version.

Please set your windows text size (in the display properties) to 100%(96 dpi) to see the whole message box.

If the import still fails, please create a new database for a test and try to import the hands into this database.

jamie1112
06-30-2010, 10:51 AM
The hands are from Poker Table Ratings.

I have managed to update to the latest version.

I can't find how to set the windows text size anywhere. Can you provide more detailed instructions?

At the moment I am attempting to export all hands from my current database so that when I use the new one I can import them back into there.

Thanks for the help so far.

morny
06-30-2010, 03:10 PM
you need to reduce it to 96dpi and then reboot if it doesnt update immediately

if your using Vista or XP Change DPI Settings in Windows VISTA (http://www.lawfirmsoftware.com/support/change_dpi_settings_vista.htm)

if its windows 7
DPI Display Size Settings - Change - Windows 7 Forums (http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html)

please email some of those hands to support@holdemmanager.net and also link to this thread and well check if its an issue with the hands or your database/PC