PDA

View Full Version : hm problem



ulle73
09-04-2012, 06:23 PM
started hm today, not played for 8 months, playing on Svenska Spel (boss) and when starting auto import, i get an error saying "failed to create empty document" and then nothing happends... dont want to update my hm, since last time i did it got fu**ed up ^^

fozzy71
09-04-2012, 11:00 PM
If you haven't updated in 8 months that is step 1. What happened last time you updated that has you worried? Occasionally problems might arise when you update but anything that happens can always be fixed, even if it means having to create a new database and import your original hands to get things running smoothly again.

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)