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Philopio
10-16-2008, 07:38 AM
Hi,

I recently purchased HM, received my activation code, input it, and used the program that night. Since then, I have been unable to use it - when I open HM it only gives me the option to buy or register - of course when I try register using the same code, I get the following:

Please assist.

License Failure Details
--------------------------------------------------
10/16/2008 11:37:21 AM
HoldemManager.଱
--------------------------------------------------

A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-S6LN1-2VLY7-KSTM-2RG6)" in HoldemManager.
Cannot validate license at server.
The request failed with HTTP status 502: Bad Gateway.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional Edition (PRO-S6LN1-2VLY7-KSTM-2RG6)" in HoldemManager.
Cannot validate license at server.
The request failed with HTTP status 502: Bad Gateway.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2008-10-16T11:37:21 / 2008-10-16T13:37:21Entry Assembly: HoldemManager, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.1433
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 8MHSH-TTWT1-UGVU3-DVSS2-1NFA4-T00WS

Assemblies
--------------------------------------------------

433js4gu *
3.1.2000.0 / 2.0 R 1433 (REDBITS 050727-1400) for .NET 2.0 (REDBITS 050727-1400)


Accessibility *
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.1.2000.0 / 3.1 R 19212 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.5.0.1 / 7.5.0.1 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HMClass *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\HMClass.dll

HoldemManager *
1.6.0.0 / 1.6.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 1433 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

morny
10-16-2008, 12:39 PM
The server was down at the time, should be fine now, try again

Philopio
10-17-2008, 03:55 AM
seems good now - thanks.