PDA

View Full Version : Hand History not getting saved



reddred
06-23-2010, 10:34 AM
Running Windows Vista

Got started last night with HEM for 1st time. Was able to get the HUD running last night for some cash games, but when I went today to review, nothing was impoted into HEM. My settings for saving HH seems to be correct on FTP, but when I went to check the folder, it was empty.

What am I doing wrong here??

netsrak
06-23-2010, 12:13 PM
* Please try updating to the latest version 1.11.02 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)