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Cgreen
06-18-2010, 10:39 PM
hello, yesterday I reinstal Hem and now is 1.11.02 version.

I imporeted all hands, and today when I was playing i realize that hem track all hands, but onley in hands with usd currency can see my hole cards. Hands with eur and gbp currency track but doesn't see my hole card if im not going to showdown and win with them. becouse that dosent refresh any stats and hud. In usd currency is all alright.

Im playing on Ipoker network, mybet poker site

Please help, tx.

netsrak
06-19-2010, 05:06 AM
Do you mean the mucked cards in the Hud or the cards in the reports?

Cgreen
06-19-2010, 06:22 AM
Do you mean the mucked cards in the Hud or the cards in the reports?

mucked cards in reports. Hem track for all players the same way, like i didnt choose my nick but someone else, onley when I click on $0.1/0.2 row it show everything like it should.

Also in stats teble for $0.1/0.2 row and pound row doesn't add number of hands and stats, so I belive that the hud for those two courrencys also isn't accurate.

Cgreen
06-19-2010, 07:47 AM
Here are the capture pic when I klick on $ row and on the EUR row.
The few hands in other cirrency than $ is from first import after reinstal. Like you can see it dosen't show and catch my hole cards in EUR currency like it think that Im someone else.

http://img29.imageshack.us/img29/614/hemp1.jpg

http://img14.imageshack.us/img14/2718/hemp2.jpg

Maybe this is my fault, but I can't see how if in $ everything work fine?

Please help, I cant play without that working.

Cgreen
06-19-2010, 08:19 AM
I foun thread whit this problem so I would look there for solution for now on.

http://forums.holdemmanager.com/releases/32336-problem-1-11-02-a-2.html

morny
06-19-2010, 08:38 PM
Hi the € and £ games being recognised as $ is a known bug being worked on but i think your hole cards missing is a seperate issues specific to you, can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and reimport those hands and see if the holecards are still missing, if so please email the hands to support@holdemmanager.net and also link to this thread