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surfsk869
06-18-2010, 03:08 PM
as of late, my HEM has been missing hands. i havent changed anything to my comp/settings. is there anyway to combat and or fix this problem?

_Loki_
06-18-2010, 03:38 PM
yes:

1] supply more info
2] update to latest beta

surfsk869
06-18-2010, 03:57 PM
dont really know what other info to give, aside from the imports been whiffing hands.... i guess another question would be if there is anyway to go find the hand(s) missed and manually import them?

_Loki_
06-18-2010, 04:09 PM
site(s)
game type
stakes
what version of HM is in your titlebar
have you updated & seen if problem solved ?
how do you know it's missing hands ?
have you looked in HMarchive to see if they were imported into there ?

surfsk869
06-18-2010, 04:41 PM
site = bodog
stakes =200-400 nl
hem version= 1.10.03b
just updated but have yet to play a session.
- i know its missing hands bc my graph is way off after some of my sessions and when i look in the HEM hand archive its missing hands i specifically remember ( usually big pots). fwiw HEM imports the majority of hands played, just seems to be missing some in the margins.

however, i have found the speicific HH in the handgrabber archive- that being the case i would like to believe maybe something is up w the HEM import?

i even went in and imported the missing HH from the folder they were in and my graph is unchanged. i is confused...

_Loki_
06-18-2010, 05:04 PM
bodog & handgrabber outside my experience

The hands that will not re-import....
create a desktop (or somewhere) folder.
move or copy 'missing' archived hands there
import into HM from there (HM doesn't 'like' to re-import stuff from same place twice - I don't know why)

_Loki_
06-18-2010, 05:07 PM
FAQ - Hold'em Manager Poker Tracking Software :: Bodog Poker Setup (http://faq.holdemmanager.com/questions/16/Bodog+Poker+Setup)

surfsk869
06-18-2010, 05:11 PM
more good news, i just restarted hem to see if it helped antytrhing and i got this error. now i am no longer importying any new hands.....
"an error occurred while retrieving the imported file list:ERROR:xx001: could not read block 0 of relation relation 1663/17188/17237: read only 0 of 8192 bytes"


edit. it is now importing a huge chunk of hands (8000ish) and says it will take about an hour..

morny
06-18-2010, 08:39 PM
This is indicating a problem with your database. Please follow the instructions to backup and export your database details where applicable:

Please export your hands from the old database
Export and Import your Hand Histories FAQ
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

Once you do this create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and import all the exported data into the new database

surfsk869
06-30-2010, 09:38 PM
just exported all hands,notes,rb to my desktop. created new database and am currently importing hands it says it will be several hours before the import isfinished. do i need to manually import the hands i just exported to the desktop as well, or is that what is being imported right now?

morny
07-01-2010, 11:24 PM
The hands your currently importing, where were they on the desktop or a different location, hard to know so try and import them if you see all duplicates youll know there the same ones and you can cancel it