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View Full Version : Lucky Ace Poker HUD not staying up HELP PLZ



Goobops
08-28-2012, 05:58 PM
I can find the table using the table finder all the hand histories are fine. The HUD pops up for a second then vanishes. I carn't get it to stay up. Any help would be much appreciated Thx

Patvs
08-28-2012, 08:39 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. R ight click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./


Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

Goobops
08-29-2012, 06:16 AM
Windows 7 , Zone alarm and avast. The HUD works fine with pokerstars, Betsafe and Lockpoker. I've updated Hem and the problem still presists.....i've uninstalled it and reinstalled and it still persists. It shows the hud for a second on Lucky Ace then vanishes. I carnt work it out cause it works fine on all other sites.

Goobops
08-29-2012, 06:02 PM
okay ive got it wokring with cash games but not headsup sit n go's

Patvs
08-29-2012, 09:54 PM
Try uninstalling ZoneAlarm.

Use the TableFinder on the HU SNGs. http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Make sure the lobby language of the pokerclient is in English.

Goobops
08-30-2012, 04:59 AM
Tried that still to no avail. I can find the table in the table finder and attach it. The stats pop up fine for about 2 seconds then dissapear again. I can keep reattaching the table just fine but the stats dont stay up it's like it loses the table all together after attaching it after 2 seconds. If I go to a cash table thou it attaches fine and theres no problem. To get the cash table working I had to go to the exenames.txt file and delete the poker.exe line hm manager had made linking lucky poker to pacific tables. Then running table manager and clicking no when it asks to link poker.exe to pacific tables. Without doing this it dosent show any tables at all. Do i need to assign some special number to the poker.exe line in the exenames to make the sng tables work? Any attempts to allow hm mananger to link the luck poker ace, poker.exe too pacifc stops it from finding any tables at all.

udbrky
08-30-2012, 06:14 PM
Are the HH's in English?

Please email the following to support@holdemmanager.com with a link to this thread:

Please send us as individual files:

a hand history for the table
a screenshot of the table
a screenshot of the sessions (or for tourneys the hands) ribbon with your computer clock in view
and a screenshot of the table created by running Software | Catch22 (http://catch22.net/software/winspy)

For info on using winspy, see this: howtousewinspy - fozzy71's library (http://www.screencast.com/t/wLo1BcV7hc8v)