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yesright
06-17-2010, 01:56 PM
I am currently running HEM 1.11.01b

My table manager/HUD is 1.10.05a

This combination works perfectly for Stars and FTP cash tables except Rush tables where the hud wont come up even though the table name shows in the table manager window?

If I try to use a later HUD version it instantly crashes in Rush poker.
It's also a bit unstable with Stars and FTP cash games.

I have tried switching out the Huds several times, the old one is perfectly stable but the newer versions are flakey and crash?

Im running win XP pro, 4 Gig mem, Q6600 CPU, fast caviar black HD,s

Any idea on settings things I could try?

morny
06-17-2010, 07:12 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

In 1.11.02 we introduced the option to choose different screenscrape methods, There are 3 different methods you can select under sceen scrape method in Hud Options > Table Preferences.

DMW:
This is the method used to get player names for Full Tilt pre-fetch and Rush tables. Its is also used for Live Tracking Pokerstars tables.

DMW should work for all Vista or Windows 7 machines that have Aero enabled themes.

Printwindow:
This should work on XP machines but we have had reports of crashing and it can cause white flashing on the tables for some people

Screenscrape:
This should work for all Operating Systems but you need to keep the window visible and the name panels free of HUD panels.

yesright
06-18-2010, 01:13 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

In 1.11.02 we introduced the option to choose different screenscrape methods, There are 3 different methods you can select under sceen scrape method in Hud Options > Table Preferences.

DMW:
This is the method used to get player names for Full Tilt pre-fetch and Rush tables. Its is also used for Live Tracking Pokerstars tables.

DMW should work for all Vista or Windows 7 machines that have Aero enabled themes.

Printwindow:
This should work on XP machines but we have had reports of crashing and it can cause white flashing on the tables for some people

Screenscrape:
This should work for all Operating Systems but you need to keep the window visible and the name panels free of HUD panels.

Did as you suggested........

None of the above worked, the middle one crashed a lot (as promised!)

Hands are being imported into the database no problem.

The table manager reports finding the rush table but 0/9 and nothing shows.

Tried to use the table finder [X] feature, still wont bring up the HUD.

Any suggestions?

morny
06-18-2010, 10:30 PM
Please try these tips, some only apply to the screen scrape but its no harm trying them all



1) The tables need to be sized appropriately. (600 - 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.

2) Make sure your HUD doesn't overlap names on the table. We're using a screen scrape method for various reasons and the names must be visible so we can read them. Also go to FTP Lobby > Languages > Language Options and make sure they are set to English

3) Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

4) Make sure the english language is selected under the languages menu in the lobby

5) Test the Hud out on a normal table first to verify its working

6) Dont use any Aero or other windows themes, change it to the default xp/vistawin7 theme

XP Windows XP: Use Windows XP in "Classic view" (http://www.microsoft.com/windowsxp/using/setup/personalize/classic.mspx)
Vista Change the desktop theme (http://www.microsoft.com/enable/training/windowsvista/theme.aspx)
Win7
Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods (http://pc-tutorials.suite101.com/article.cfm/switching_desktop_themes_in_windows_7)

7) Turn Cleartype Off
Vista How to Turn Off ClearType in Windows Vista (http://www.i4u.com/article7805.html)
Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides (http://maximumpcguides.com/windows-7/turn-off-cleartype/)

8) Turn Avatars off in Full Tilt go to Options and untick Avatars

9) Switch between Classic and Racetrack in FT by going to Options > Table View

10) If you are using graphics mods you need to restore the default FTP graphics.

FTP Graphics Restore (http://www.fozzypokermods.com/ftprestore.html)

You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

11) Reduce number of tables

12) Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe


If that doesnt work maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny