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View Full Version : HEM Doesn't recognize first place



starise
06-15-2010, 04:48 PM
Hi there, using the latest 1.11.02 i'm having a problem with first place in STT using the Tourney tab on PokerStars.IT

When finished in 1st place, the tourney is marked as Not Finished. No problem with 2nd and 3th places.

Attached 1HH affected by this.

morny
06-15-2010, 08:07 PM
This is strange, im using 1.11.02 and they import correctly for me?

can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and import into that and see if the problem persists, perhaps this is only happening with hands imported with an older version and its being fixed lately?

ayinhara
06-17-2010, 05:56 AM
I have similar problem with HUSNGs on 1.11.02, didn't have it on 1.11

all my 1st places are incomplete, while 2nd places are correct.

Roonzo
06-17-2010, 12:18 PM
I am having the excact same problem on stars even if i import from file after auto import it will not recognise first place finishes.

morny
06-17-2010, 05:53 PM
please email the hands to support@holdemmanager.net and also link to this thread a couple of people reported this so were going to look into it

starise
06-18-2010, 10:32 AM
can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and import into that Tried, but don't work!

I did some tests and now i'm back to 1.10.03a, that works correctly. So i think definitely that's an HEM bug. Anyway I will send affected HH via email. I hope you can solve this problem soon; for now I use this old version.

traunpo
06-19-2010, 06:13 PM
hello, I've the same problem with 1.11.02

CorkyMcDoogle
06-19-2010, 06:40 PM
+1

Same problem. Stars 9 man SNGs.

morny
06-19-2010, 08:44 PM
Are these KO sngs, if so were aware of the issue, if they are not KO please send as many hands as possible so we can do proper testing when we fix the bug, please email the hands to support@holdemmanager.net with the applicable summaries if possible and also link to this thread, if you cant get summaries just send the hands but they would be helpful if you can get them

DesertCat
06-23-2010, 01:34 AM
Same problem, Stars $6.50 Turbo 9 man SNGO's, today and yesterday. Version 1.11.02.

Edit: Also I noticed that when I manually edit the tourneys (fixing the place and winnings fields) and try to edit the "completed" attribute, it appears already set. But only if I reset it again to completed, does the tourney show up as completed.

fozzy71
06-23-2010, 09:00 AM
This is a known bug and our #1 parsing issue currently.