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Brokerstar
08-22-2012, 06:20 PM
Hello guys.

As the title says really, my HEM has stopped recording the results from the heads up SNG's that I play, on Merge.

It registers that I'm playing but when I have ended the match, it simply logs the game down as 'unfinished' and so doesn't update my graph etc.

Is there an patch or update for this as a couple of days ago, this was working fine.

Many thanks

Broker

Patvs
08-22-2012, 07:11 PM
Merge had a software update yesterday:

Two Plus Two Poker Forums - View Single Post - CarbonPoker Version 6.1 Software - Update Post #1974 (http://forumserver.twoplustwo.com/showpost.php?p=34397877&postcount=1974)

They made changes to their handhistory formatting.
We've workng on a fix.

MonstrHuntr
08-26-2012, 09:49 PM
bump. Havig the same problem still. Any updates on resolving this?

netsrak
08-27-2012, 04:37 AM
Please try this prerelease: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

luismin
08-27-2012, 06:16 PM
Hi.

I had the same problem with the reports and with these prerelease works fine but if I play 6-handed sit&goes with a normal speed the HUD doesnīt work. Itīs works on the turbo sits but not in normal sits.

Any idea?

Thanks,
Luismin

Patvs
08-27-2012, 06:51 PM
Do the hands of these 6 handed - normal speed SNGs import?
Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Janman74
08-29-2012, 10:29 AM
Please try this prerelease: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_26aug2012.exe

This patch works great. Fixed my HUD (didn't display) after Carbon poker update.