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pokerman777
06-11-2010, 11:29 PM
hud doesnt work in tournaments when ante is coming ? Fix that.
i attach hh file if it needit

netsrak
06-12-2010, 06:05 AM
Does it work when you use the table finder?
FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)


Which HM version?

pokerman777
06-13-2010, 02:50 PM
it's work at the beginning of tournament but when ante is coming hud doesnt work . Very smart answer as always netsrak

morny
06-14-2010, 12:48 AM
They import fine for me with the last version with the exception of 1 hand which may possibly be due to disconnect etc

What version were you using?

pokerman777
06-14-2010, 01:24 PM
They import fine for me with the last version with the exception of 1 hand which may possibly be due to disconnect etc

What version were you using?

1.10.06a i can import only 71hands from this tournament till ante is coming

morny
06-14-2010, 11:23 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

pokerman777
06-15-2010, 01:47 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
doesnt help !

morny
06-15-2010, 08:25 PM
Hi, thats strange as they import fine for me with the latest version, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

pokerman777
06-15-2010, 09:19 PM
Hi, thats strange as they import fine for me with the latest version, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com
how much hands you import ?

morny
06-16-2010, 11:12 PM
All of them, i think i replied via email about this?

pokerman777
06-17-2010, 01:08 PM
it's my last hand , what is yours ?
Grabbed by Holdem Manager (http://www.holdemmanager.net)
NL Holdem $200(BB) Replayer
SB ($9,910)
BB ($8,030)
UTG ($9,668)
UTG+1 ($6,033)
Hero ($4,105)
MP1 ($4,126)
MP2 ($4,076)
CO ($4,802)
BTN ($4,649)

Dealt to Hero 9:club: J:club:

fold, fold, Hero raises to $400, fold, fold, fold, fold, SB calls $300, BB calls $200

FLOP ($1,200) 4:diamond: T:heart: 5:club:

SB checks, BB checks, Hero checks

TURN ($1,200) 4:diamond: T:heart: 5:club: A:heart:

SB checks, BB checks, Hero bets $600, SB calls $600, BB calls $600

RIVER ($3,000) 4:diamond: T:heart: 5:club: A:heart: 5:heart:

SB checks, BB bets $1,000, Hero folds, SB folds

BB wins $3,000

morny
06-17-2010, 06:39 PM
Yeah that looks like the 1 that didnt import for me too

pokerman777
06-18-2010, 01:21 PM
lol , i said you that it's not all hands from handhistory file, it's only hands without ante !!! after this hands i played maybe 20-30 hands with ante and no one was converter by holdem manager. Open handhistory file in notepad that i attach in my first post and you will see that all hands with ante doesnt converted by holdem manager !!! :mad:

morny
06-18-2010, 09:46 PM
Very sorry about that, its extremely unusual that HM skips a hand and doesnt record it as an import error but it seems to have in this case, when i seen all the hands imported except for 1 i didnt think there was a need to look at the hand history as i thought it was a problem on your end, sorry for wasting your time on this. Anyway ive written up a bug report and well get this fixed as soon as we can

pokerman777
07-25-2010, 01:09 AM
so what ? Where is the fix ?

fabio
07-25-2010, 07:32 AM
Hi,

when you look at the handhistories when the ante kicks in you notice that the stacksizes from every player are missing in the hand. We contacted Entraction on this matter but haven't heard back yet.

pokerman777
07-25-2010, 09:27 PM
ok contact again, maybe they forgot about this issue