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neonsolen
08-17-2012, 06:18 PM
My HEM is important hands just fine, but HUD isn't showing up. I have version 1.12.10b

Can anyone help?

Daniel

Patvs
08-17-2012, 09:23 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_09Aug2012.exe


Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

neonsolen
08-18-2012, 11:19 AM
Updated to version 1.12.10c, but the HUD is still not showing up and tablefinder dosen't find any tables.

What to do?

zion
08-18-2012, 01:44 PM
Buy HEM2!

Seriously, I have the same problems with Stars und Party - nobody seem to care.

Patvs
08-18-2012, 04:58 PM
.Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
Then try the TableFinder again: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

neonsolen
08-19-2012, 02:22 PM
Still doesn't work and Tablefinder isn't finding any tables.....

mgl
08-19-2012, 05:51 PM
Having the same problem om both my computers. Tried both a reinstall of the latest stable and a update to .11 internal.

Patvs
08-19-2012, 06:58 PM
Can you post a screenshot fo the Ongame table + TableFinder window?

mgl
08-19-2012, 07:27 PM
Can you post a screenshot fo the Ongame table + TableFinder window?

The table manager is just empty even after it has identified the ongame table to belong to poker.exe.
Tried this 4 times now at different stakes. All HU SNGS.

Patvs
08-19-2012, 07:45 PM
Do you have the same issue when playing micro games cashgames?

neonsolen
08-19-2012, 08:50 PM
80942

mgl
08-20-2012, 04:59 AM
Do you have the same issue when playing micro games cashgames?

Yes i do.

netsrak
08-20-2012, 05:16 AM
The hud should work without problems at least for cashgames.
There is probably something wrong with your configuration.
Please schedule a remote support session with our support. Email support@holdemmanager.com, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.com/teamviewer) session.

888top
08-22-2012, 04:40 AM
Hi,

I have the same problem.
I have an account with Betfair and Goalwin. Have been using HUD on Betfair for few months, working fine. Today started to play for the first time at Goalwin and THIS no HUD problem occurs. Hands are importing fine, just HUD not working.

Look forward to your reply.

netsrak
08-22-2012, 05:00 AM
It may be necessary to use the table finder:
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

flogger
09-23-2012, 09:25 AM
Just to make sure, are there any points that we need to take note off so we won't have or have a lesser chance of having HUD issues? https://imagicon.info/cat/10-3/vbbiggrin.png

Patvs
09-23-2012, 11:18 PM
Always update to the latest build: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe