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View Full Version : on my trial, but have some q's



razor25
10-14-2008, 06:52 AM
I have checked the FAQ but either cannot find an answer or cannot find a clear one. If a HEM expert could get back to me, it would be appreciated.

Literally started my trial period 2 days ago. Sorry for the q's:

1) i played one sit n go and everything was fine. started a second and the HUD did not start up. I had to go out of HEM and restart and it was ok. this common? thought the HUD was supposed to detect all tables (and i do have the auto import stuff on).

2) if you get knocked out of a sng do you have to keep the table open for it to take the full HH out? i did that yesterday, logged out of partypoker and the file didn't seem to load up (and head into the archives) until I waited half hour and logged into PP again.

3) does HEM auto save everything? Nothing I have to do before closing it down after a session?

4) can you track players when you arent playing? if so, then how? No obvious answer in the FAQs to me.

5) cannot seem to group my usernames. i play on stars, party and ipoker and finding it difficult to know how to unite them.

6) how do you see your opponents stats? the stats on the main page look quite complicated!

Thanks.

fabio
10-14-2008, 10:56 AM
1) was the table name of the 2nd sng listed in the table manager?
2) partypoker only saves the hands where you were involved, so HM can only import those.
3) HEM auto saves everything, yes.
4) do you mean datamining?
5) http://208.109.95.123/faq/afmviewfaq.aspx?faqid=35
6) Can you please explain it more clearly?

razor25
10-14-2008, 11:45 AM
Thanks for the reply. Impressed by the quick response from you guys.

1) is that the little pop up (that is neither the HUD or the main HEM)? If so, it was up there but interestingly, it was incorrect. It said 6-man turbo when it was a 10-man turbo.

2) ok,cool. is that the same for stars? also, at what stage does the file get moved to the archive? how long should it take between seeing the data in HEM and checking the file has moved to the designated archive?

3) thanks

4) yes, sorry - I wasn't familiar with the term before now.

5) thanks

6) i struggled to get a menu to show my opponents and their info. all the data seem to upload fine and my stuff was all there.

morny
10-14-2008, 01:34 PM
1) If this happens again please try the table finder http://208.109.95.123/faq/afmviewfaq.aspx?faqid=54

2) Its the same for most sites since most sites dont allow datamining

6) Do you mean that you could see your VPIP/PFR/Hands etc but couldnt see your opponents? Are you using the latest version http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe and have you configured your HUD correctly http://208.109.95.123/faq/afmviewfaq.aspx?topicid=1&faqid=2 and that you have ticked show opponents stats in Hud Options > Players Pereference for each stat you have selected in there. Or do you mean something else?

razor25
10-15-2008, 08:32 AM
thanks - and can i confirm that it only works with NL holdem? I accidentally fired up a limit game the other day and the stuff did not import.
Thanks

fabio
10-15-2008, 11:09 AM
It should work with LHE. From which site were those hands?

razor25
10-15-2008, 11:49 AM
Party. Is there any other reasons for it not registering? Could it just be a one-off?

Looking at the 'finding tables' FAQ, does this happen often? Thanks.

fabio
10-15-2008, 12:04 PM
Install the latest update: http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe


That should fix the import problems, but you need to reregister Hm after installing that update.

razor25
10-15-2008, 12:31 PM
When you say reregister, what do you mean? Do all my hands imported in the trial period get deleted?

also, is there a place to keep an eye on all future releases?
thanks

fabio
10-15-2008, 02:38 PM
Just enter your key again when you are asked to - nothing gets deleted :)

You can checkout the Releases forum: http://208.109.95.123/forum/forumdisplay.php?f=11

razor25
10-15-2008, 02:49 PM
thanks. one last question. i played a sng last night and the hands were imported fine into the HEM database. however, the file has not moved into the archive. is there any reason for this?
thanks.

razor25
10-15-2008, 03:00 PM
also, i have just installed the latest version, but never got asked to put my key in again. is this correct?

razor25
10-16-2008, 11:42 AM
it was fine but didnt ask me to enter any key again - this right?

morny
10-16-2008, 12:26 PM
Yeah this is fine about the registering, for the archived files they only move after a couple of hours they dont move right away

razor25
10-16-2008, 02:57 PM
thanks but have just checked and my file from my sng last night still has not moved. Is it normal to take this long sometimes?