jackassery
06-08-2010, 10:30 AM
ok,
I requested my last 16 tournaments, which were emailed to me. copied all to notepad as a text file and saved to a folder. Using HEM to import from folder, it said that it found one file and said it imported it. I then went to my results area and nothing is updated, hit refresh and nothing. I then tried to reimport and it said there was zero files to process. Im not sure what is going on. I am a long time PT client and liked your software up to this point. 1)what am i doing wrong with importing? 2)Is there a plan to have a link directly to email like PT does? I have searched your forum and tried to look through your FAQ and feel I did everything correctly
thanks
I requested my last 16 tournaments, which were emailed to me. copied all to notepad as a text file and saved to a folder. Using HEM to import from folder, it said that it found one file and said it imported it. I then went to my results area and nothing is updated, hit refresh and nothing. I then tried to reimport and it said there was zero files to process. Im not sure what is going on. I am a long time PT client and liked your software up to this point. 1)what am i doing wrong with importing? 2)Is there a plan to have a link directly to email like PT does? I have searched your forum and tried to look through your FAQ and feel I did everything correctly
thanks